Updated · Nov 2025
// Privacy policy
// What we collect
Your name, email, payment info (handled by Stripe — we never see your card). The brief you submit and attached docs. Chat logs between you and your writer. That's it.
// What we don't collect
Your school. Your professor. Your real address (city only, for tax). Tracking outside our domain. Social profiles. Browsing habits.
// What we share
Your assigned writer sees: the brief, your first name only, your chat. They never see your real name, email, payment details, school, or order history.
Third parties: Stripe (payment), AWS (hosting), Postmark (email), our originality-checking partners. We don't sell your data, period.
// Retention
Order data: 7 yrs (tax/dispute). Chat logs: 2 yrs. Drafts and final papers: deleted 90 days after order completion unless you opt-in to long-term storage.
// Your rights
Email [email protected] for: data copy, deletion, correction, export. We process within 30 days.
Updated · Nov 2025
// Terms of service
// What you're buying
A custom-written reference paper, prepared by a human writer to your specs. The paper is a product; how you use it is your choice and your responsibility.
// What we promise
Delivery by your deadline. Original work. Match to your brief. Two weeks free revisions. If any of those fail, you can request a refund.
// What you agree to
Your brief is accurate. You won't share your account credentials. You won't chargeback an order you accepted (use the refund process).
// Refund eligibility
Full: missed deadline, plagiarism > 5% after 1 revision, cancel before drafting. Partial: cancel mid-order. None: after accepting final paper without raising issues within 14 days.
// Liability cap
Maximum liability is the amount you paid. We're not responsible for academic outcomes; you decide whether and how to use the paper.
Updated · Nov 2025
// Cookie policy
// Essential
Login session, cart, security tokens. Cannot be disabled.
// Analytics
Plausible. Privacy-respecting. No cross-site tracking. No fingerprinting. Disable via the banner.
// That's it
No ad cookies. No Facebook pixel. No third-party trackers. We sell a product, not your attention.
Updated · Nov 2025
// Disclaimer
// What this is
ProWritingCrew sells custom-written reference papers. Model documents written to your specs, intended as study aids, research starting points, or learning resources.
// What this isn't
A diploma mill. A guarantee of grades. A way around your school's honor code if your school prohibits this type of help.
// Your responsibility
You're responsible for understanding your school's policies. You're responsible for how you use the paper. You're responsible for the work you submit.
// Our position
We don't pretend to be tutors. We don't hide our legal name. We let you decide if this fits your needs.
Updated · Nov 2025
// Social responsibility
// On AI
We don't use AI to write. We use it internally for proofing, grammar, plagiarism. Writers caught drafting with AI are out, no warning.
// On writers
70% take-home (industry avg ~40%). No unilateral rate cuts. Direct deposit, weekly. No payout-delay nonsense.
// On carbon
AWS hosting on 100% renewable commit. We offset office energy. Yes, we know it's not much. Doing it anyway.
// Where money goes
Annually we publish how cash got allocated. Latest: 70% writers, 13% hosting/ops, 10% staff, 7% taxes.